Shipping policy
SHIPPING POLICY
At FFX, we aim to deliver your orders safely and efficiently.
1. ORDER PROCESSING
Orders are processed after successful payment confirmation. Processing times may vary depending on product availability and order volume.
2. SHIPPING AND DELIVERY
* We deliver your order within 7–12 days after dispatch.
* Delivery times may vary depending on your location, courier services, weather, and other circumstances.
* Orders are shipped to the delivery address provided during checkout.
3. ORDER TRACKING
Once your order pickup is confirmed, you will receive your tracking ID via WhatsApp so you can track your shipment.
4. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
5. INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate shipping details. FFX is not responsible for delivery issues caused by incorrect or incomplete addresses.
6. DELAYED OR LOST SHIPMENTS
If your order is delayed or appears to be lost, please contact us. We will coordinate with the shipping provider to investigate.
7. CONTACT INFORMATION
For shipping-related questions, contact us:
Email: contact.ffxestore@gmail.com